How we address people, our positive body language and good social graces is what sets us apart from the mediocre to the excellent. Good manners always transfer into acts of kindness!
Syllabus Outline
Corporate Culture
The Importance of first impressions
Office Culture
Social Media
Media Handling Skills
Interview Skills
Presentation Skills
Emotional Intelligence
Personality Profiles
International Protocol
Dress for success
Good manners
Dealing with difficult customers
Telephone Etiquette
Travel Etiquette
Social Etiquette
30% Deposit required to book your seat
Remainder to be paid one week prior to commencement of course
5% Discount applies for full payment made upfront upon registration
Deposit is non-refundable, but transferable
What’s Included
Training Fee
Training handbooks
Colourworks Bag
PowerPoint & Client Documentation
Lunch & Refreshments
International Accredited Certification